Accessibility

Oklahoma Federal Credit Union is committed to serving all persons within its field of membership, including those with disabilities.  We strive to make not only our physical branches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility.  Our efforts are ongoing and include frequent testing and updates to improve accessibility.

Should you have any problems accessing our branches or website, please call us at 405-524-6467 so that we may promptly assist you and remedy any accessibility concerns.

BRANCHES

Our branches are designed to meet federal, state and local standards for accessibility. The accessibility features are:

  • Designated handicap parking spaces, marked by visible signage
  • Wheelchair accessible teller station
  • Wheelchair accessible public restrooms in branches that have public restrooms available
  • Audible and visual fire alarms

Members who require any additional assistance at our branches, may ask any branch employee to assist them. Service animals are welcome in our facilities

ATMs

Members who are visually impaired have access to Braille instructions, a headset port with verbal instructions and speech mode controls. For members with hearing impairments, all instructions can be read on screen. Buttons are also clearly marked for transaction convenience.

ACCOUNT INFORMATION PHONE SERVICE

All members have access to the ReddiTeller 24, which is an automated account information service. Through the ReddiTeller 24, members can check account transactions, make loan payments and transfer money within the account.

MOBILE & ONLINE

Oklahoma Federal Credit Union’s online and mobile channels offer readily available access to our products and services. OKFCU continues to improve site accessibility for all browsers, to include: Google Chrome, Internet Explorer, Firefox and Safari. Accessibility features include:

  • Keyboard-accessible links and navigation
  • Text hierarchy to distinguish headlines from content and notation text
  • Descriptive links
  • Alternative image descriptions

HAVE AN ACCESSIBILITY SUGGESTION?

If you have any suggestions regarding the accessibility of Oklahoma Federal Credit Union (physical locations or online/mobile platforms), please feel free to contact us by email at okfcu@okfcu.com or our toll-free number at 1-800-522-8510. We encourage your feedback as we continue to improve our accessibility to better meet your needs.

SERVICES

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